As a global hosting service provider, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data. This policy applies to all users worldwide, regardless of their location.

1. Introduction

Welcome to the Privacy Policy for TikiHosting.com. In our capacity, as a robust, open, and cohesive hosting service provider, we are dedicated to respecting your privacy and delivering hosting services in accordance with the principles of CHATONS (Collective of Alternative and Solidarity-based Internet Service Providers). This Privacy Policy explains how we acquire, use, disclose, and secure your information when you engage with our hosting services.

We reserve the right to modify this Privacy Policy. In the event of any alterations, we will notify you by updating the date at the top of this page. We strongly advise that you regularly review the Privacy Policy to remain well-informed about our data handling practices and to understand how you can contribute to safeguarding your own privacy.

2. Quebec Law 25 and GDPR

For users in Quebec, Canada, we adhere to An Act to modernize legislative provisions as regards the protection of personal information of 2021. For users in the European Union, we adhere to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 2016, known as the General Data Protection Regulation (GDPR). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

3. Collection of Information

We collect the following information in order to efficiently provide the services offered on our Platform.

3.1 Personal Information

We collect personal information that you voluntarily provide to us, when you register for the services and create an account at TikiHosting.com, express an interest in knowing more about our services by filling out a form to contact customer support, make a payment, or generally participate in interactive features of the services. This information may include your name, profile picture, phone number, email address, postal address, nationality, billing information, username, password (which is encrypted), and other contact details.

3.2 Automatically Collected Information

We may automatically collect information about your interactions with our hosting services through the tools and services accessible on our platform. This may include but is not limited to, your IP address, browser type, device information, and the content you upload to our servers. To facilitate this data collection, we might employ cookies and analogous tracking technologies.

4. Use of Information

We may use the information we collect for various purposes, as outlined below:

4.1. Service Delivery:

We utilize your data to provide and maintain the hosting services at TikiHosting.com, which encompass website hosting, domain registration, and related services. This includes enhancing our existing services, developing new products and services, personalizing your experience, delivering requested products and services, and facilitating contests, sweepstakes, and promotions. We may also link or combine the information we collect about you and use it for any other purpose disclosed at the time of data collection.

4.2. Communication:

We use your information to respond to your inquiries, provide customer support, and communicate with you regarding service-related matters. This may involve sending you notices, updates, support messages, and administrative information. Additionally, we may communicate with you about products, services, offers, and promotions offered by TikiHosting.com, and provide news and information that we believe will be of interest to you.

4.3. Billing and Payments:

Your data is employed for processing payments, managing billing, and fulfilling financial and legal requirements related to our services.

4.4. Security and Privacy:

We take measures to protect your data and privacy, including employing strong encryption for data during transmission and storage. Furthermore, we monitor and analyze trends, usage, and activities associated with our services to ensure their security. This includes detecting, investigating, and preventing fraudulent transactions and other illegal activities.

The personal information you provide for posting on TikiHosting.com will be published and used as permitted by the license you grant to us.

You have the option to set privacy preferences within your TikiHosting.com account to control the extent of your information's publication on the website.

TikiHosting.com neither practices nor endorses the sharing of your personal information with any other organization or company for any purposes except for our own direct marketing. If there were ever a shift in this policy, we would first issue a general notification regarding such a change and would not share your personal information without your explicit consent.

5. Disclosing of Information

We may disclose your personal information in the following circumstances:

5.1 Necessary Disclosures:

Your personal data at TikiHosting.com may be revealed to the staff of our company, insurance company, professional advisers, auditors, or subcontractors when reasonably required for the purposes outlined in this policy.

5.2 Legal Requirements:

When we perceive that your actions contravene our user agreements or policies, or to safeguard the rights, assets, and well-being of TikiHosting.com or others.

If we believe that disclosure is in line with, or mandated by, applicable laws, regulations, or legal processes.

To establish, exercise, or protect our legal rights, including sharing information to prevent fraud and mitigate credit risk.

In connection with ongoing or potential legal proceedings.

When we reasonably believe that an individual or entity might seek a court or competent authority's disclosure of your personal information, provided that, in our reasonable judgment, such a court or authority is likely to order such disclosure.

We do not engage in the sale, rental, sharing, or trading of your personal information with third parties except as explicitly stated in this policy.

6. Duration of Data Retention

This section outlines our data retention policies and procedures, aiming to ensure compliance with legal obligations regarding the preservation and deletion of personal information.

We commit to retaining personal information only for as long as necessary for its intended purpose, which, in the context of TikiHosting.com, is throughout your membership as detailed above and a maximum of seven years afterward.

TikiHosting.com does not have a set date for the removal of personal data; instead, we operate under the premise that accounts for registered users will remain open unless they are manually terminated by the user or by site administrators for legitimate reasons.

However, despite this general practice, we retain data in the following cases:

When mandated by legal requirements.

When necessary to assert, exercise, or safeguard our legal rights, including sharing information to prevent fraud and mitigate credit risk.

When we deem the documents pertinent to ongoing or potential legal proceedings.

For the purpose of system backups and disaster recovery, we may retain copies of data, including personal information, to ensure the integrity and availability of our services. These backups will be retained for a limited, reasonable period to facilitate data recovery in case of system failures.

Upon your request for data deletion, we will retain your email address solely for the purpose of ensuring we do not send you any further communications. This retention will be for a limited, reasonable period as required to fulfill this commitment. Rest assured that your email address will not be used for any other purpose.

7. Social Sharing

Our Services may include social sharing features and integrated tools that allow you to share your activities on our platform with other media, and vice versa. Utilizing these features may involve sharing information with your friends or the public, depending on the settings you configure through the entity providing the social sharing feature. To gain a better understanding of the data collection and processing associated with these social sharing features, we recommend reviewing the privacy policies of the entities that offer these functionalities.

8. International Sharing

To facilitate compliance with this policy, the data we collect for our internal use may be stored, processed, and transferred across various countries in which we operate. Please note that this internal data is distinct from any information you choose to share personally on TikiHosting.com. The information you voluntarily disclose on the platform may be accessible by individuals worldwide. We are unable to guarantee or prevent the use or potential misuse of this voluntarily shared information.

9. Security

We implement reasonable technical and organizational measures to safeguard your personal information against loss, misuse, and unauthorized alterations. Your provided personal data is stored on our secure servers, protected by passwords and firewalls. Additionally, we take precautions to ensure the security and privacy of website backups.

It must be noted that TikiHosting.com features links to and descriptions of third-party websites. The privacy policies and practices of these third parties are outside our control, and we expressly disclaim any liability associated with them. We shall provide you with timely notice if there is a security lapse in the way your data is handled that may pose a significant risk to your rights and freedoms.

10. Cookies

TikiHosting.com uses cookies.

Cookies are text files that your browser stores and are frequently encrypted. They come into existence when a user accesses a specific website through their browser. During this process, the website sends information to the browser, which in turn generates a text file. Subsequently, whenever the user revisits the same page, the browser retrieves this file and sends it to the website's server.

The majority of web browsers are configured to accept cookies automatically. Your initial consent to our cookie usage, as outlined in this policy, upon your first visit to TikiHosting.com, allows us to utilize cookies each time you access the website. However, if you prefer, you typically have the option to configure your browser to delete or decline browser cookies. It's important to be aware that opting to remove or reject cookies might impact the availability and functionality of our Services.

11. Your Rights as a User

Under Quebec’s Law 25 and GDPR, you have the following data protection rights with respect to your personal data, subject to any exemptions provided by the law.

Right to be informed

Right to access

Right to rectification

Right to erasure

Right to withdraw consent

Right to restrict processing

Right to data portability

12. Access and Portability of your Personal Data

As stated above, you have certain rights regarding your data under Law 25 and GDPR. These rights include accessing, receiving, and potentially modifying or deleting your data through online access to your file. You can contact us via email or postal mail for these purposes. Additionally, you can request the limitation of data processing or object to it for legitimate reasons.

We will inform you that in the event of rectification or erasure of your personal data, as well as limitation of processing, carried out following a request from you, we will inform the parties to whom your data was previously shared unless it's not possible to do so.

You also have the right to request the portability of your personal data that you actively provided or generated while using our services. However, this right doesn't apply to data collected for other legal reasons.

You can exercise these rights for free, especially when closing your account to retrieve and store your personal data. We will provide your data in a standard open and machine-readable format.

13. Children

We do not collect or use personal data from children under 14 years of age. If we learn that we have collected data from a child under 14 years of age, the personal data will be deleted as soon as possible. If a child themselves provides us with personal data, their parent or guardian may contact us through our data protection officer.

14. Modifications

This Privacy Policy may undergo periodic revisions to ensure conformity with legal requirements and to accommodate modifications in our data collection procedures. In the event of amendments to this Privacy Policy, the "effective date" at the outset of this page will be updated accordingly. We advise users to routinely examine our Privacy Policy to stay informed about any alterations. In certain circumstances, we may notify users of forthcoming changes via email.

15. Complaints

If you have any grievances or concerns regarding the processing of your personal data, kindly contact us using the contact information provided. We will make every effort to address and resolve your concerns. If, however, you believe that your issue remains unresolved, you have the option to approach a supervisory authority. You also retain the right to directly engage with a supervisory authority at your discretion by contacting _.

16. Contact

For more details, visit the footer of this site or reach out via our contact form.